Introduction

Helping Hands Carers (“we”, “us”, “our”) is committed to protecting your personal data.

This Privacy Notice explains how we collect, use, and protect the information you provide when applying to work with us.

By submitting your application, you consent to the processing of your personal data in accordance with this notice.

1. What Information We Collect

When you apply, we collect the following information:

  • Your name, address, email address, and telephone number

  • Date of birth and gender

  • Proof of identity and right to work in the UK

  • Employment history, references, qualifications

  • Disclosure and Barring Service (DBS) information

  • Health declarations (where required)

  • Any other information necessary to assess your suitability for care work.

2. Why We Collect Your Information

We collect your information in order to:

  • Assess your suitability for care assignments

  • Comply with legal and regulatory requirements (e.g., safeguarding laws)

  • Match you with clients seeking care services

  • Maintain contact with you regarding potential assignments

3. How We Store and Protect Your Information

  • Your data will be stored securely on password-protected systems.

  • Only authorised staff will have access to your information.

  • We will retain your data for no longer than necessary, typically for up to 6 years, unless required otherwise by law.

4. Sharing of Information

We may share necessary parts of your information with:

  • Clients seeking care workers

  • Regulatory bodies (e.g., CQC, HMRC) if legally required

  • Third-party service providers (e.g., payroll companies)

We will never sell your information to any third parties.

5. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw your consent at any time by contacting: info@helpinghandscarers.co.uk

6. Consent Declaration

By submitting this application, I confirm that:

  • I have read and understood the above Privacy Notice.

  • I consent to Helping Hands Carers processing my personal data for recruitment, placement, and compliance purposes.

  • I understand I can withdraw my consent at any time by contacting Helping Hands Carers.

Carer Application Privacy Notice and Consent Form